How free trials, billing, cancellations, and refunds work.
Last updated: September 25, 2026
Every new SleepingFire account starts with a 7-day free trial. A payment card is required to start the trial, but you are not charged during those 7 days. You can cancel any time before the trial ends and you won’t be billed at all.
If you don’t cancel before your trial ends, your subscription begins automatically and your card is charged the weekly price for your plan (see Pricing). Billing then repeats every week until you cancel. All subscription charges are processed by DodoPayments, our merchant of record — charges to your card statement may appear under the DodoPayments name.
Cancel anytime from your account’s billing settings inside SleepingFire, or by emailing [email protected] and asking us to cancel on your behalf. Cancellation stops future billing — your plan stays active for the rest of the week you’ve already paid for, and won’t renew after that.
Because plans are billed weekly and can be cancelled at any time before the next charge, we generally don’t offer refunds or credits for a week that’s already been billed or partially used. We make exceptions in cases like:
To request a refund under one of these circumstances, email [email protected] with your account email and the charge date. We aim to respond within 2 business days.
If you believe you were charged in error, please contact us first — most billing issues can be resolved directly and faster than a card dispute. Filing a chargeback without contacting us first may result in your account being suspended while the dispute is investigated.
For anything about billing, cancellations, or refunds, reach us at [email protected].